Facilities
Sep 14, 2026
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Facilities Dive Trendline on AI and Smart Building Technology
Deep Dive2026-08-26

Facilities Dive Trendline on AI and Smart Building Technology

In the commercial real estate sector, executives' vague predictions about AI applications are being replaced by more mature strategies. CBRE, JLL, and Cushman & Wakefield, in recent earnings calls and public communications, detailed specific use cases of AI in facility management, leasing, space planning, and other operations, and outlined development paths for 2026 and beyond.

Joe Burns
Facilities Dive Trendline on Building Management and Maintenance Systems
Deep Dive2026-08-26

Facilities Dive Trendline on Building Management and Maintenance Systems

At the IFMA World Workplace 2025 conference in Minneapolis, experts urged facility managers to adopt an "FM Analyst" mindset, integrating data analysis and communication skills with traditional technical expertise to address the surge in data and AI-driven changes. The conference attracted over 4,000 professionals and showcased smart building solutions such as OpenBlue.

By: Brian Martucci
What we know about the hacking campaign against US water systems
Deep Dive2026-08-25

What we know about the hacking campaign against US water systems

Drinking water and wastewater treatment facilities across multiple U.S. states have recently faced coordinated attacks by hackers with suspected Iranian ties, impacting at least 12 states. The attacks targeted industrial control systems such as programmable logic controllers (PLCs), causing brief disruptions at some facilities but without affecting water supply safety. Federal agencies have issued warnings, and industry organizations are calling for enhanced regulation and resource investment.

Digital fatigue drives shoppers to stores that don’t overstimulate: JLL
Deep Dive2026-08-25

Digital fatigue drives shoppers to stores that don’t overstimulate: JLL

In a report released on August 17, JLL stated that digital fatigue is driving consumers back to physical stores, but retailers may miss opportunities if they fail to offer rest areas away from screens. The report recommends three principles: allowing consumers to discover products on their own, providing sensory adjustment spaces, and creating zones that inspire social sharing. The survey shows that nearly 75% of consumers say they would visit quiet, low-stimulation stores more frequently.

Taking the cost-effective approach to Class B building upgrades
Deep Dive2026-08-21

Taking the cost-effective approach to Class B building upgrades

Industry experts state that progressive system upgrades of Class B office buildings synchronized with lease cycles can help owners improve operational efficiency while absorbing leasing demand spilling over from Class A properties. If part of the approximately 3.4 billion square feet of Class B office space in the United States is renovated, it could yield considerable benefits in energy savings, operational costs, and grid flexibility. The phased strategy starts with quick-return technologies such as LED lighting and energy consumption monitoring, using saved funds to support subsequent upgrades on a rolling basis, and leverages tools like energy efficiency certifications and green banks to lower financing barriers.

Skilled labor demand is exploding. AI is both a cause and a solution: NFPA
Deep Dive2026-08-19

Skilled labor demand is exploding. AI is both a cause and a solution: NFPA

The National Fire Protection Association (NFPA) released a survey on Tuesday showing skilled labor demand has almost doubled over the past three years, partly due to AI-related infrastructure. The survey of 326 skilled trades workers and facility managers indicates that AI is both a cause of labor shortages and a potential solution, as workers increasingly use AI tools to meet code requirements and streamline tasks.